90-Day Money Back Guarantee
JEMSMART is pleased to provide our customers with a 90-day, 100% money back guarantee (from date of purchase) to ensure that every customer will have enough time to install, experience, and be fully satisfied that the Potty Sniffer is something that they would not want to live without.
If for any reason you are not satisfied with the Potty Sniffer system, you can contact JEMSMART Customer Support and we will make arrangements for product return and reimbursement. For systems that have already been installed, we will only request to have the Sniffer pump, button switch, and power supply returned and will provide guidance to ensure proper termination of any air exhaust connections. Customers will only be responsible for the cost of shipping.
1-Year Limited Warranty
JEMSMART provides our customers with a 1-Yr Limited Warranty (from date of purchase) that covers full repair or replacement of any item found to be defective through normal use. Contact JEMSMART Support by email or phone for any warranty related concerns and our support staff will be at your service to get your system back up and running as quickly as possible. For full warranty details, follow this link to review our warranty agreement.